Wednesday, May 26, 2010

Pull 54 000 HP notebook batteries that are at risk

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As one of the largest PC suppliers on this planet for today, Hewlett Packard or better known as the HP is certainly been no stranger to your ears. After the market the large number of desktop devices, notebooks and netbooks, HP reportedly done what has been exceeding performance conducted by Dell and Acer. However, HP is apparently one of the top players are not perfect.Even during the years, certain issues, particularly related to fire hazard, often has encouraged the company to issue a formal notice of withdrawal of its products. Contrary to the fact that there is, a program to replace notebook batteries have been published in recent years, after checking the quality and end user report that shows if the battery is produced has obviously risky if used.
Some time ago, precisely on May 19, 2010, the HP has just started its latest replacement program, which includes an old portable PC models like the dv2000, dv6000, dv9000 and Compaq systems of mobile, manufactured between the period August 2007 until July 2008. And certainly, this is not a substitute for programs that have been HP's first start. Previously, HP had never started this replacement program in the year 2005 (October 14), 2006 (20 April) and 2008 (October 30). While the turn of the last program apparently has been in effect since the date of May 14, 2009 that then, and subsequently revised in October 2009 with a total withdrawal of products Hewlett-Packard has reached about 70 000 models. And for this new program, in fact merely an extension of all that has been done so far HP.
HP's reasoning behind the withdrawal of this program is doing in relation to the number exactly as many as 38 reports or complaints it receives from its customers. In the complaint, the buyers have been recorded and reported cases of burn beresika batteries and even cause minor personal injury. For which its customers wherever located, may send a query or complaint on the various pages on the official website of the company.
"We take this action as part of Our commitment to providing the highest quality of customer service to notebook Us. For that, we will proactively notify you about this problem and be ready to replace all battery packs are verified, "such as the HP statement formal announcement recently. And certainly, the HP had appealed through the announcement of the end user to immediately stop using their phone batteries.

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